Shipping policy

Shipping Policy

Last updated: 08/16/2023

Thank you for choosing [Your Brand Name]. This Shipping Policy outlines the details regarding shipping and delivery of our products. By placing an order with us, you agree to the terms and conditions mentioned in this policy.

Domestic Shipping (United States):

  • We offer standard shipping for orders within the United States, which typically takes between 5 to 12 business days for delivery, depending on your location.
  • Once your order is processed and shipped, you will receive a tracking number to monitor the progress of your shipment.

International Shipping:

  • We offer international shipping for customers outside of the United States. International orders usually take between 8 to 15 business days for delivery, depending on the destination country and local customs processing times.
  • Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping cost. We recommend checking with your local customs office for more information.

Order Processing:

  • Orders are processed within 2-4 business days from the date of purchase. Processing time includes order verification, quality checks, and packaging.
  • Once your order is shipped, you will receive an email confirmation along with tracking information.

Shipping Carriers:

  • We work with reputable shipping carriers to ensure reliable and timely delivery of your orders. The carrier used may vary depending on your location and the shipping option selected at checkout.

Shipping Rates:

  • Shipping rates are calculated based on the weight, dimensions, and destination of the package. The applicable shipping charges will be displayed at checkout before you complete your purchase.

Address Accuracy:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders that are delayed, lost, or misdelivered due to incorrect or incomplete addresses.

Shipping Delays:

  • While we strive to provide accurate delivery estimates, please note that unforeseen circumstances such as weather events, customs processing, or other external factors may lead to shipping delays beyond our control.

Order Tracking:

  • You will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status and estimated delivery date of your package.

If you have any questions or concerns regarding shipping, please don't hesitate to contact our customer support team at info@facefresh.me

Thank you for shopping with FaceFresh. We appreciate your trust and look forward to delivering quality products to you.